having an issue ever since switching to a new computer for AC. every 15-20mins one or more of my 5 clients will lock up for 1-3minutes. first noticed it in colo it happens usually either between spawns or after I exit a portal. have been tracking every time it happens for past 24 hours and I have recorded a total of 315 instances of a client freezing for more than 30s at a time in just 1 day. while its happening if I am exiting a portal I am stuck as purple bubbles, and I am unable to see new chat messages. below is copy of decal export.
Edit: noticed something just now while watching it happen, when the client stops lagging/catches up, everything that happened in the time the client was frozen happens in the span of about 2s. so in colo all 4 spawns come in and die then door spawns in all in an instant basically kinda weird.
appreciate any ideas what I can do.
Decal (DenAgent.exe) version: 2.9.7.5
type, enabled, name, version, clsid
Plugins, 1, Virindi Chat System 5, 5.0.0.5, {0A7B25AC-79A9-4F6A-9751-419B87A7BB05}
Plugins, 1, StuffExchanger.PluginCore, 1.0.2.0, {48DBDDCD-BD10-43F5-B57A-73996DCA51C1}
Plugins, 0, Radar Add-on, 1.2.0.53, {593DC259-3B89-4F41-BB99-C5840349FB94}
Plugins, 1, GoArrow (VVS Edition), 2.5.0.0, {5E8D5E3D-C04D-4976-98B6-9A8DCBC4212D}
Plugins, 1, Virindi Tank, 0.3.1.171, {642F1F48-16BE-48BF-B1D4-286652C4533E}
Plugins, 1, Decal Hotkey System, 2.9.7.5, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Plugins, 1, Virindi Integrator2 Beta, 1.0.1.13, {7882AE88-CB68-4C98-BB94-90204C2D2156}
Plugins, 1, Virindi Item Tool, 1.0.0.19, {7BCA75A3-CC65-456B-BBB1-6383FB072B60}
Plugins, 1, Virindi Sense, 1.0.0.1, {8625358A-9ED1-4166-9CD6-8F9BBAD1359B}
Plugins, 1, Virindi Reporter, 0.0.0.8, {8C70FF56-0E53-4265-9E19-C4534A8D3AA8}
Plugins, 0, MiniMap, 1.1.0.264, {92C09018-E815-4C22-987B-8E553154146E}
Plugins, 1, Mag-Tools, 1.0.8.64, {959D5CA6-0BD5-48A2-9AD2-F95F94DCDC3E}
Plugins, 1, Virindi HUDs, 1.0.0.18, {C6B1DF06-FF20-459E-8302-AA346CBFDA01}
Plugins, 1, SSSort (VVS Edition), 3.0.0.2, {D77DAD0D-75C7-425D-96AE-E8B3E1366EF3}
Plugins, 1, Virindi Window Tool, 1.0.0.8, {DCB2CFA5-BAB2-43C9-82C4-3C1616276862}
Plugins, 1, Virindi Global Inventory, 1.0.0.8, {EB071330-DC65-4302-9CF9-6104B5B4C73B}
Plugins, 1, Virindi Hotkey System, 1.0.0.6, {ED7CC818-7159-461F-A833-4CA49E1C85B6}
Network Filters, 1, Echo Filter 2, 2.9.7.5, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, AcPowerSaver.FilterCore, 1.1.6.0, {3DF94708-3539-4A17-A45E-6DDDBE7CD419}
Network Filters, 1, Mag-Filter, 2.2.8.0, {15395EC4-585E-4C59-9813-9C9F1654026C}
Network Filters, 1, Virindi AutomaticUpdatesFilter, 1.0.0.8, {108ED493-48AD-42A6-AADC-EF773E4F185A}
Network Filters, 1, Character Stats Filter, 2.9.7.5, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.7.5, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.7.5, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.7.5, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.7.5, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Services, 1, Decal Dat Service, 2.9.7.5, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal .NET Lifetime Service, 2.9.7.5, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Input Service, 2.9.7.5, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.7.5, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Virindi View Service Bootstrapper, 99.99.99.99, {DBAC9286-B38D-4570-961F-D4D9349AE3D4}
Services, 1, Decal D3DService, 2.9.7.5, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Services, 1, Decal Render Service, 2.9.7.5, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.7.5, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.7.5, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.7.5, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.7.5, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.7.5, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Input Actions, 1, Delay Input Action, 2.9.7.5, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.7.5, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.7.5, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.7.5, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.7.5, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.7.5, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}
Operating System:
(Build 9200)
[User is member of Administrators group] : true
Decal Settings
[Injection Method] : Timer (Default)
[Portal Path] : C:\Turbine\Asheron's Call
[Launcher App] : acclient.exe
[Update URL] : http://update.decaldev.com
[memlocs.xml] : 27376 bytes, Version 0.0.11.6096
[messages.xml] : 55090 bytes, Version 2013.07.27.0
[Video Memory] : -65536
D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)
[d3dx9_31.dll] : Installed (9.15.779.0)
[d3dx9_32.dll] : Installed (9.16.843.0)
[d3dx9_33.dll] : Installed (9.18.904.15)
[d3dx9_34.dll] : Installed (9.19.949.46)
[d3dx9_35.dll] : Installed (9.19.949.1104)
[d3dx9_36.dll] : Installed (9.19.949.2111)
[d3dx9_37.dll] : Installed (9.22.949.2248)
[d3dx9_38.dll] : Installed (9.23.949.2378)
[d3dx9_39.dll] : Installed (9.24.949.2307)
[d3dx9_40.dll] : Installed (9.24.950.2656)
[d3dx9_41.dll] : Installed (9.26.952.2844)
[d3dx9_42.dll] : Installed (9.27.952.3001)
[d3dx9_43.dll] : Installed (9.29.952.3111)
[d3dx9_44.dll] : Not Installed
[d3dx9_45.dll] : Not Installed
[d3dx9_46.dll] : Not Installed
[d3dx9_47.dll] : Not Installed
[d3dx9_48.dll] : Not Installed
[d3dx9_49.dll] : Not Installed
---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.
.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Not Installed
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)
[v3.0] (3.0) : Installed (Service Pack 2)
[v3.5] (3.5) : Installed (Service Pack 1)
[v4] (4.0) : Installed (Version: 4.6.01038)
C++ Libraries
[msvbvm60.dll] : Installed (6.0.98.15)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Not Installed
[msvcp70.dll] : Not Installed
[atl71.dll] : Not Installed
[mfc71.dll] : Not Installed
[msvcr71.dll] : Not Installed
[msvcp71.dll] : Not Installed
Microsoft XML Libraries
[msxml3.dll] : Installed (8.110.10586.0)
[msxml4.dll] : Not Installed
[msxml5.dll] : Not Installed
[msxml6.dll] : Installed (6.30.10586.63)
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Not Installed
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)
[v3.0] (3.0) : Installed (Service Pack 2)
[v3.5] (3.5) : Installed (Service Pack 1)
[v4] (4.0) : Installed (Version: 4.6.01038)
---Video Device Information---
[Device] : AMD Radeon R9 200 Series
[Device Name] : \\.\DISPLAY2
[KeyDeviceID] : Enum\PCI\VEN_1002&DEV_6939&SUBSYS_200F1787&REV_00
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{0E33FB2A-0E85-4933-AE5E-A1C45F2D5387}\0000
[Manufacturer] : Advanced Micro Devices, Inc.
[ChipType] : AMD Radeon Graphics Processor (0x6939)
[DACType] : Internal DAC(400MHz)
[Revision] :
[MemoryLocalised] : 4095 MB
[MemoryEnglish] : 4095 MB
[DisplayLocalised] : 1280 x 1024 (32 bit) (60Hz)
[DisplayEnglish] : 1280 x 1024 (32 bit) (60Hz)
[DisplayWidth] : 1280
[DisplayHeight] : 1024
[DisplayBpp] : 32
[RefreshRate] : 60
[MonitorName] : Generic PnP Monitor
[MonitorMaxRes] :
[DriverName] : aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,
[DriverVersion] : 8.17.0010.1429
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 12/4/2015 12:00:00 AM
[DriverDateLocal] : 12/4/2015 00:00:00
[DriverSize] : 1519232
[MiniVdd] : n/a
[MiniVddDateEng] : n/a
[MiniVddDateLocal] : n/a
[MiniVddSize] : 0
[Vdd] : n/a
[RenderWindow] : Yes
[Beta] : No
[Debug] : No
[Signed] : No
[SignValid] : No
[Identifier] : {D7B71EE2-2A79-11CF-A271-0500BEC2C535}
[DDIVer] : 12
[DDIVerEng] : 12
[DDIVerLocal] : 12
[iAdapter] : 1
[VendorID] : 0x1002
[DeviceID] : 0x6939
[SubSystemID] : 0x200F1787
[RevisionID] : 0x0000
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes
[Resolved] intermittent freezing/lag issue
-
Immortalbob
- Site Admin
- Posts: 676
- Contact:
Based on your description ID say it isn't network or CPU related. Sounds like video
Immortalbob of MT
if that is the case, any suggestions what I can do to fix it? only happens when I run multiple clients at a time, or at least in the 6 hours I ran only 1 client it never happened. but whenever I run 2 or more it happens at least 1-3 times per hour.Immortalbob wrote:Based on your description ID say it isn't network or CPU related. Sounds like video
I have tried AC-multi and thwarg so far both resulted in this same issue.
sorry few more questions?
are your directly connected via a network cable or wireless to get to your router?
are you the only computer on the network?
have you tried restarting your router since you got the new computer?
did you happen to have any forwarding rules in your router pointing to the old computer?
have you tried disabling plugins to see if it makes it better or worse.
sorry if these seem off base im just brainstorming.
are your directly connected via a network cable or wireless to get to your router?
are you the only computer on the network?
have you tried restarting your router since you got the new computer?
did you happen to have any forwarding rules in your router pointing to the old computer?
have you tried disabling plugins to see if it makes it better or worse.
sorry if these seem off base im just brainstorming.
1. wirelesspopasmurf wrote:sorry few more questions?
are your directly connected via a network cable or wireless to get to your router?
are you the only computer on the network?
have you tried restarting your router since you got the new computer?
did you happen to have any forwarding rules in your router pointing to the old computer?
have you tried disabling plugins to see if it makes it better or worse.
sorry if these seem off base im just brainstorming.
2. no 2 other computers on network and 3 other devices
3. yes multiple times
5. yes I moved them to this computer
5. not yet out of all the plugins integrator would be the most likely cause I am guessing I will try this out later tonight and post back result.
and by all means brainstorm away lol I am completely out of ideas for what this can be.
are you running a firewall or antivirus on your computer?
does it have the same issue if it is disabled.
does it have the same issue if it is disabled.
ill give this a shot later tonight thanks.popasmurf wrote:are you running a firewall or antivirus on your computer?
does it have the same issue if it is disabled.